Operations Support
Medical Device Operations Support to Keep Your Business Moving
At EnPak, we provide reliable, hands-on medical device operations support to help MedTech companies stay focused on what matters most—innovation, quality, and patient outcomes. From inspecting and relabeling products to managing loaner kits and scrap disposal, our team acts as an extension of yours, offering the infrastructure and expertise needed to keep daily operations moving with precision and care.
While our packaging does not involve sterilization, we follow strict handling procedures and quality controls to maintain product integrity and cleanliness throughout the process.
Whether you need help assembling non-sterile kits, inspecting returned inventory, or ensuring compliant labeling, EnPak has a solution. Most importantly, we help you reduce internal strain and maintain continuity without the overhead of additional headcount.
Our Medical Device Operations Support Services Include:
Packaging & Kitting
At EnPak, we provide reliable non-sterile packaging solutions per customer specifications. In addition, we package devices in a variety of formats, including tubes, poly bags, and cartons. We receive, organize, and assemble device components into kits per your specifications, ready for use or further processing.
Inspection
We perform comprehensive visual and dimensional inspections using micrometers and calipers to ensure product quality. We thoroughly inspect and inventory returned loaner kits, in order to identify missing or damaged components. Lastly, we check all parts for compliance, quality, and readiness for reuse or return to inventory.
Label Design & Creation
We design and print labels that meet all applicable regulatory requirements, including UDI standards. We also verify labels for proper content, formatting, and scan functionality to ensure accuracy. Our team uses BarTender labeling software and has experience with Robar and other web-enabled labeling systems.
Surgical Loaner Kit Management
We assemble surgical kits based on product and procedural needs. Following use, we clean, inspect, and restock kits for the next procedure. We track, inspect, and document every kit component to ensure quality and readiness.
Medical Device Scrap Disposal
We disassemble and separate devices by material for proper recycling or destruction. We provide documentation to verify regulatory-compliant destruction. Furthermore, when possible, materials are defaced and recycled, with any monetary return passed back to our customers.
EnPak offers scalable, flexible medical device operations support to help medical device companies maintain quality, meet demand, and reduce operational stress. No matter if you’re managing recalls, processing returns, or scaling production, we’re here to help you do it smarter, faster, and with full confidence in compliance. Read our Quality Commitment.
Becky Kitchens — President, First Call, Inc.